MindFire Communications, Inc.
It’s a matter of trust
trust, branding, research, lynn manternach, mindfire communication

It’s a matter of trust

April 18, 2017 | Lynn Manternach, Ph.D.

When a consumer buys a brand, it’s an act of trust. When you consistently deliver on your brand promise, you complete the circle of trust. It’s really that simple. If you don’t deliver on your promise, your customer won’t feel confident with your brand, and they won’t be a customer much longer.

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