Privacy Policy
This Privacy Policy governs the manner in which MindFire Communications collects, uses, maintains and discloses information collected from users (each, a “User”) of the MindFire Communications website (“Site”). This privacy policy applies to the Site and all products and services offered by MindFire Communications.
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, and credit card information.
Users may, however, visit our Site anonymously.
We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site, including:
- Device and browser information such as browser name/version, operating system, screen size, and device model; technical logs such as IP address, connection type, timestamps, and error logs;
- usage and interaction data such as pages viewed, clicks, scroll/hover behavior, button selections, time spent, and navigation paths;
- referrer/traffic source related to where Users came from (e.g., search engine vs. direct), campaign parameters;
- content and performance metrics such as load times, server response codes, bandwidth usage, and performance measurements;
- form/selection inputs that aren’t identifying such as search terms, dropdown choices, preferences (e.g., language), and settings, or feedback that doesn’t include a name/email; and
- security-related data such as rate-limiting signals, bot-detection scores, fraud-prevention metrics, and security events.
Web browser cookies
We and our service providers may use cookies, pixels, tags, scripts, local storage (including HTML5), and similar technologies (collectively, “cookies”) to operate, provide, measure, and improve our website, as well as to understand how our visitors use it.
Why we use cookies to provide functionality (e.g., remembering preferences, enabling secure login, preventing fraud); to analyze performance (e.g., understanding traffic patterns, page performance, and usage); to understand usage (e.g., measuring how visitors navigate the website); to deliver relevant content and advertisements (where applicable); and maintain website security.
Cookies may be: session cookies, which expire when you close your browser; persistent cookies, which remain until they expire or are deleted; and/or first-party cookies (set by us) and third-party cookies (set by third parties on our website).
Where required by applicable law, we will obtain your consent before placing certain non-essential cookies. You may withdraw or manage your consent at any time using the cookie settings tool on our website (if provided).
Most browsers allow you to control cookies through browser settings. You can: block cookies (either all cookies or third-party cookies); delete cookies that have been set; and/or receive notifications when cookies are used. If you disable cookies, some features of the website may not function properly.
Analytics and advertising (third parties)
We may allow third parties to collect data through cookies and similar technologies for analytics purposes. These technologies help us understand how our website is used (for example, which pages are visited, how users move through the site, and whether users interact with certain features).
We may also use cookies and similar technologies to deliver advertisements and marketing communications, and to measure the performance of those advertisements. These third-party services may use information about your visits to our website and other sites in order to: deliver ads tailored to your interests (based on browsing activity); limit the number of times you see an advertisement, and/or measure ad effectiveness and attribution.
Third parties that may provide analytics and advertising services may include companies that act as service providers and/or independent controllers. These third parties may collect information directly from your browser using cookies or similar technologies.
Some analytics and advertising cookies may track your activity across websites over time. If applicable, you can manage these cookies via: the cookie settings tool on our website, and/or third-party opt-out mechanisms.
How we use collected information
MindFire Communications collects and uses Users personal information for the following purposes:
- To improve customer service
Your information helps us to more effectively respond to your customer service requests and support needs. - To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site. - To improve our Site
We continually strive to improve our website offerings based on the information and feedback we receive from you. - To process requested services
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service. - To send periodic emails
If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.
MindFire Communications collects and uses Users non personal information for the following purposes:
- Operate and maintain our website (including troubleshooting and security);
- Understand how visitors use the website so we can improve content and features;
- Measure performance and effectiveness (for example, analytics and diagnostics);
- Customize the experience where permitted; and
- Support marketing and advertising measurement, where applicable.
- Use aggregated non-personal information, or de-identify it so that it cannot reasonably be used to identify an individual, for any lawful purpose.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your personal information with these third parties for those limited purposes provided that you have given us your permission.
Additional Rights
Depending on the state where you reside, you may have the right to request information about our processing of your personal information and, in some cases, to request access, correction, deletion, portability, and/or to opt out of certain uses such as the sale/sharing of personal information and targeted advertising or profiling. If you submit a request, we will respond as required by applicable law. Some requests may be limited or denied for legal reasons, such as where the information is necessary to provide services requested by you, to comply with legal obligations, to detect security incidents, or for other permitted purposes.
Changes to this privacy policy
MindFire Communications has the discretion to update this privacy policy at any time. When we do, revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Contacting us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
MindFire Communications
126 S. Cody Rd.
PO Box 605
Le Claire, IA 52753
855-646-3347
Last updated on July 27, 2026